Refund Policy
Refund Policy
Overview
At Migrify.co, customer satisfaction is our priority. Our refund policy ensures a transparent and fair process for addressing any concerns regarding our services.
Eligibility for Refunds
Refunds are applicable under the following circumstances:
- Service Not Delivered: If the agreed-upon migration or service is not initiated within the specified timeline.
- Incomplete Work: If the migration is incomplete or critical deliverables are missing, and we are unable to resolve the issue.
- Technical Errors: If the migration results in technical issues that cannot be resolved within a reasonable timeframe.
Non-Refundable Services
Refunds will not be issued under the following conditions:
- Change of Mind: If you decide not to proceed after the service has been initiated.
- Completed Services: Once the agreed migration is completed and approved by the client.
- Delays Caused by Client: If delays occur due to incomplete information or lack of cooperation from the client.
How to Request a Refund
To request a refund, please follow these steps:
- Contact Us: Email us at hello@migrify.co or use our contact form.
- Provide Details: Include your order details, reason for the refund, and any relevant documentation.
- Evaluation: Our team will review your request within 5-7 business days and provide a resolution.
Refund Processing
Approved refunds will be processed within 7-10 business days via the original payment method. You will receive a confirmation email once the refund has been initiated.
Contact Us
If you have any questions about our refund policy, feel free to contact us:
- Email: hello@migrify.co
- Live Chat: Available on our website
We’re committed to ensuring a fair and satisfying experience for all our customers. Thank you for choosing Migrify.co!